COMPUTER + PHONE SETUP
Get ready to call.
Start on the computer where you use IMPACT. Then connect your phone with the QR code below.
Download and add the extension.
This download includes version 0.4.46. Your browser needs you to approve the installation yourself.
Download IMPACT Companion · 0.4.46 ↓- Unzip the download.
On Windows, open Downloads, right-click the ZIP and choose Extract All → Extract. On a Mac, double-click the ZIP. Move the extracted folder somewhere permanent, such as Documents. Keep it there while you use the extension. - Open your browser’s extensions page.
Copy the address below, paste it into the address bar at the very top of your browser, and press Enter. Usechrome://extensionsin Chrome orbrave://extensionsin Brave.chrome://extensionsWebsites cannot open this browser settings page automatically.
- Turn on Developer mode.
Look for the switch on the extensions page, usually at the top right. - Click Load unpacked.
Open the folder you extracted, select the folder named extension, then click Select Folder or Open. Select the folder, not the ZIP. The correct folder containsmanifest.json. - Pin IMPACT Companion.
Click the puzzle-piece Extensions button next to the browser’s address bar. Pin IMPACT Companion so you can open it easily.
Already have IMPACT Companion installed? Use the update instructions below instead of adding a second copy.
Backup option: Chrome Web Store
The store version may be several updates behind while Google reviews new releases. Use the ZIP above for the latest fixes.
Open Chrome Web Store →Choose Add to Chrome (also available in Brave), then confirm Add extension. Store installations receive updates automatically after they are approved and published.
Use only one installed copy. If switching from the ZIP version, disable that copy on the extensions page before using the store version.
Sign in and open a lead.
- Accept the invitation in your email and set your password if you have not already.
- Click the IMPACT Companion extension icon and sign in with that email.
- Open IMPACT and select a lead. If IMPACT was already open during installation, refresh the page.
Cloud connection is already the default. No connection token or extra program is needed.
Open your account →Scan, sign in, and check the lead.
Open your phone’s camera and scan this code. Sign in with the same email you used in the extension, then open your calling workspace.
Open calling workspace →Ready check: the lead’s name on your phone should match the lead in IMPACT on your computer. Keep the IMPACT lead tab selected in its window. Your phone and computer can use different Wi-Fi or mobile networks.
Using two phones? Set up Phone 2
- Open a second IMPACT window using the same browser and browser profile on your computer.
- In the second IMPACT window, click the Phone 1 badge at the top right once so it says Phone 2. Check the first window still says Phone 1.
- On your second phone, open Settings → This phone → Phone 2. Leave your first phone set to Phone 1.
- Return to each phone’s workspace and check that its lead matches its assigned IMPACT window before calling.
Both computer windows saying Phone 1 is not the finished setup. Each phone needs its own assignment.
Already installed? Update your ZIP version
- Finish your current call and close the IMPACT and Salebase script tabs.
- Download the latest ZIP above and extract it.
- Copy the contents of its extension folder into the existing extension folder you installed before. Choose to replace files when asked. Keep the same folder location.
- Open your browser’s extensions page using the address above. Find IMPACT Companion and click its circular-arrow Reload button.
- Reopen IMPACT and your scripts, then refresh the website on your phone. Check both the lead name and Phone 1 / Phone 2 labels.
ZIP installations do not update automatically. Downloading a new ZIP alone does not update the installed extension. If you installed from the Chrome Web Store, get updates through the store instead of loading a second copy.
Something is not working?
“Manifest missing” when installing: extract the ZIP first, then select the inner extension folder containing manifest.json.
Old lead or “No lead loaded”: check the phone assignments, refresh the IMPACT lead page, and reopen that phone’s script from the extension. Confirm the lead names match before sending a call result.
Account needs access: accept your invitation and use the invited email. Contact your administrator if access is still blocked.
Switching computers: close IMPACT on the old computer and wait 45 seconds. Use one active computer per account.