YOUR PHONE

Settings

Changes save automatically on this phone.

YOU

Your name

First nameShown on the pages and spoken in the calling script, instead of “you”. Appear on AlongsideYour totals can sit beside your team. Customer names stay off that page.

TWO PHONES

Which phone is this?

Open two IMPACT windows on the computer. This phone drives the window with the same number. On Phone number health, choose the line this phone dials.

This phonePhone 1 uses the first IMPACT window. Phone 2 uses the second.

LOOK

Background

LOOK

Appearance

Dark modeUse a lower-light version of the phone workspace.Beige lead cardReplace the white lead background with soft parchment beige.

Texting

Texting modeChoose messages automatically, save confirmed texts and numbers in your private Supabase account, and occasionally ask about replies. Cloud mode required.

You still review and send each text yourself. Confirm sending promptly for accurate time comparisons. Reply check-ins appear at most once a day; no replies are read automatically.

WHILE CALLING

Calling

Best next leadOne Next button that picks the best lead to call from your Inbox. Off shows Previous and Next. Swipe call resultsAfter calling: left for No Answer, right for Appointment, down for Refused. Open details to scroll normally. Script during callsAfter you tap Call, the matching phone script opens over the lead. Close it when you are ready to mark the result. Keep screen awakeStops the screen from turning off while the Workspace is open. Vibrate when a tap is sentA short buzz when a call result, Previous or Next reaches IMPACT. iPhone browsers don't support vibration. Confirm before Refused AppointmentAsks before sending it, so a stray tap can't close the lead.

LEAD CARD

Display

Text sizeMakes the Workspace, Calendar and Home larger and easier to read.

Organization labelA small label at the top of Home and the current lead. Show heads-up notesScheduled appointments, callbacks and earlier tries at the top of the lead. Show the DO NOT KNOCK flagThe evening warning on Union, Association and group leads. Skip quiet-hours leads automaticallyWhen DO NOT KNOCK is active, immediately move IMPACT to the next lead.

CALM

Encouragement

Show encouraging messagesA calm, different line at the top of each page. Messages after resultsA short, gentle note for a few seconds after No Answer, Refused or a set appointment.

Restores this phone’s display and calling preferences. Saved calling numbers and their history stay in your account.